Gaining a customer base is certainly not easy – especially in the very beginning. Even more so, a company can't achieve lasting success or building successful partnerships, if customer needs are not pivotal. If that's not the case, it may turn out that the once happy customers are now dissatisfied - and one by one they would start looking for the services of competitors.
Tag: customer communication
Having access to predictive analytics and better decision making allows fintech companies to leapfrog and take on the big players in the field.